Terms of Service

1) Definitions

• Website: AxenNow.click and its pages.
• Services: planning and implementation support related to smart device setups, as described on the website.
• User: any visitor or person submitting a request.
• Content: text, visuals, and materials published on the website.

2) Eligibility and acceptable use

You agree to use the website in a lawful manner and not to interfere with its security or availability.

• No attempts to access non-public systems, source code, or data without authorization.
• No automated scraping that degrades performance or violates applicable rules.
• No misuse of forms to send spam, harmful content, or unlawful requests.
• No impersonation or providing misleading contact details.

3) Service descriptions

The website describes typical scopes and deliverables. Actual scope depends on the information you provide and the environment where devices will be used. Device behavior may change due to vendor updates, network conditions, and configuration differences.

We may propose alternative approaches when a requested scenario is not feasible with available devices or constraints.

4) Quotes, scheduling, and changes

• Any timelines discussed in communication are estimates and may change due to scope adjustments or dependencies.
• We may request clarifying details before proceeding with planning steps.
• If requirements change materially, deliverables and schedules may be updated accordingly.

5) Intellectual property

Website content (layout, text, and design elements) is owned by AxenNow or used with permission. You may view and print pages for personal reference.

• No reproduction or redistribution of website materials for commercial use without permission.
• Any third-party marks referenced in user-provided materials remain the property of their owners.
• Where deliverables are provided as documentation, usage terms will be clarified in writing during engagement.

6) Disclaimers

The website is provided “as is” and “as available”. We do not provide professional advice in regulated areas. Device recommendations are practical suggestions based on compatibility, constraints, and the information you share.

• No assurance that any device feature will remain unchanged over time.
• No assurance of uninterrupted availability of third-party services used by devices.
• Performance depends on local network conditions, device firmware, and environment.

7) Limitation of liability

To the extent permitted by applicable law, AxenNow is not liable for indirect, incidental, special, or consequential damages. This includes, for example, data loss caused by third-party services, device firmware changes, or user modifications.

Where liability cannot be excluded, it is limited to the extent permitted by law and, where applicable, to the fees paid for the specific service related to the claim.

8) User content

If you submit content (messages, device lists, photos), you confirm you have the right to share it. You grant AxenNow a limited license to use it only for responding to your request and delivering agreed services.

We may remove or ignore submissions that are unrelated, abusive, or unlawful.

9) Privacy

Our processing of personal data is described in the Privacy Policy. By using the website and sending requests, you acknowledge that policy.

10) Governing law and jurisdiction

These Terms are governed by the laws of Japan. Where disputes arise, the parties will first attempt to resolve them through good-faith discussions. If a formal process is necessary, jurisdiction is determined according to applicable law and the nature of the relationship.

11) Changes to Terms

We may update these Terms. The “Effective date” above indicates the latest revision. Continued use of the website after updates means you accept the updated Terms.

12) Contact

AxenNow G.K. • 1-9-2 Ginza, Chuo-ku, Tokyo 104-0061, Japan • +81 3-5520-1188 • [email protected]